David develops new business processes for interacting with customers and for working much more effectively within organizations. He directs our consulting practice and is closely involved in the design and implementation of learning programs. Prior to founding Bridgewell Partners, David was a partner at McKinsey and Company, Inc. where he was a member of the firm for 15 years. David has designed and led relationship-building programs for many consulting firms and executive search firms. He has also developed new client management approaches for large professional service organizations and rolled them out nationally; and has developed systematic approaches to enable companies to sustainably improve their own service quality. David has also designed sales training programs and comprehensive sale force restructurings in the United States and Europe. At McKinsey, David also played a key role in the effort to successfully hire and integrate a diverse group of new consultants, and in the upward feedback and coaching process. He has a B.A. from Harvard College and an M.B.A. from Yale University.
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